Dynamic and innovative business consultant with extensive experience leveraging HR, IT and Operations Management for the development of solutions that are more tightly integrated with overall business processes. Success achieved through a proactive, engaged leadership approach with a focus on continuous improvement, making adjustments as necessary to achieve strategic goals.
Michael J Stephens MBA
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Summary
Over the years I developed and refined a highly transferable engaged leadership approach that provides for the most important elements of organization, review and follow up more complex systems like Six Sigma, Lean and ITIL follow, but without forcing organizations to completely restructure their own management style. I have successfully employed this approach at various company types with notable results in multiple core business areas, including:
Project Management - Over 15 years experience developing and implementing HRIS, IT and Payroll solutions. Experience includes multiple proprietary systems, Microsoft Small Business (Serenic), UltiPro, ADP and PayChex HR and payroll modules.
Vendor Management - Over 15 years experience evaluating, selecting and working with multiple HR, IT and Payroll management solution providers, proficiently engaging vendor support to maintain systems that are more streamlined, freeing up HR personnel to support other department needs.
Multi-Site Training Management - With experience in Technology and Operations in addition to Human Resource Management, solutions are more tightly integrated with business processes and training programs associated with them transfer more easily across organizations. Overall gains of 25% have been achieved for multiple organization types, including the management of a local 100 person, 10 location volunteer effort.
Transition Management - Experience as a change partner or leader, 10 years, and 5 years experience as a change facilitator; Employ customized techniques for personnel and business process evaluations including surveys, workshops and other engaged leadership methods to conduct better transition analysis, implementation and follow ups, leading to less change resistance and up to 25% lower collateral losses.
Engaged Leadership Approach